VMPACK Frequently Asked Questions (FAQ)
Is VM PACK a manufacturer or a reseller?
VM PACK designs and manufactures all its machines at its own production facility located in Istanbul, Turkey. We are not a reseller; we are a direct manufacturer.
Does VM PACK only offer standard machines or does it also manufacture custom machines?
VM PACK offers both standard and custom designed shrink packaging machines tailored to specific production needs and packaging requirements.
What types of products does VM PACK manufacture?
VM PACK manufactures a wide range of shrink packaging machines and equipment to meet diverse industrial needs, including: Side Sealer Shrink Packaging Machine, Continuous Motion Side Sealer Shrink Packaging Machine, Automatic L-Sealer Shrink Packaging Machine, Semi Automatic L-Sealer Shrink Packaging Machine, Continuous Motion Shrink Packaging Machine, Automatic Shrink Packaging Machine, Overlap Shrink Packaging Machine, Infeed Shrink Packaging Machine 90°, Sleeve Wrapper Shrink Bundling Machine, E-commerce Packaging Machine
What is the quality level of VM PACK products?
All VM PACK machines are manufactured using high quality materials and components. Each product is engineered to meet strict durability, performance, and reliability standards to ensure long term efficiency in industrial packaging processes.
Can sample packaging tests be performed?
VM PACK offers sample product testing services. You can either bring your products to our factory or send them via cargo. We will conduct test packaging on our shrink machines and provide detailed reports, photos, or videos of the process to help you evaluate the results. Please contact us to schedule a sample test
What is the standard delivery time for machines?
Delivery time may vary depending on the machine model and any custom specifications. Generally, for standard orders, our average lead time is 35 business days.
What after sales services does VM PACK offer?
VM PACK provides comprehensive after sales support including: machine installation, scheduled and emergency maintenance, spare parts supply, technical support and operator training.
What payment methods do you accept?
We offer flexible payment options, including: bank transfer (EFT), credit card.
For more information about payment terms, please contact our sales team
