Technical Service
Shrink Machine Repair and Technical Support
At VM Pack, we don’t just manufacture high quality shrink machines, we also ensure their long-term performance with our professional shrink machine technical service and after sales support.
With over 15 years of experience, our expert team manages all shrink machine repair and maintenance processes, from fault detection to spare part replacement, providing fast, reliable solutions. We minimize unexpected breakdowns in your production line by providing rapid spare parts supply and technical support, reducing production losses.
Our shrink machine service includes:
- Fault diagnosis and repair
- Mechanical and electrical maintenance
- Supply of original spare parts
- Preventive maintenance contracts
- Installation and training
- On-site service and remote support
Contact us for professional shrink machine service and support.
VM Pack’s shrink machine service team delivers fast and reliable solutions for all troubleshooting, repair, and maintenance operations. Our technicians provide customized technical solutions and are always at your side when it comes to shrink machine repair and technical support.
Common Shrink Machine Failures and Troubleshooting Solutions
Machine Not Operating
Possible Causes:
- • Main power supply disconnected
- • Emergency stop button engaged
- • Main fuse or thermal relay tripped
Solutions:
- • Check the power connection
- • Reset the emergency stop button
- • Inspect fuses in the electrical panel and restore power
Shrink Film Not Feeding
Possible Causes:
- • Film roll is empty or incorrectly loaded
- • Tension settings are off
- • Drive motor may be faulty.
Solutions:
- • Check and properly load the film roll
- • Adjust film tension settings
- • Inspect and test the drive motor and connections
Cutting Unit Not Operating
Possible Causes:
- • Check the sealing bar temperature.
- • Check the sealing bar resistance and replace it if necessary.
- • Check the sensor
Solutions:
- • Verify sealing bar temperature settings
- • Check and replace sealing bar heater if needed
- • Inspect sensor wiring and signal status
Poor Shrinking Quality (Loose or Uneven)
Possible Causes:
- • Tunnel temperature too low
- • Incompatible conveyor speed
- • Unsuitable film type for product
Solutions:
- • Increase tunnel temperature
- • Adjust conveyor speed according to product type
- • Use high quality shrink film compatible with the product
Film Not Sealing Properly
Possible Causes:
- • Insufficient heat or poor quality film
- • Inadequate sealing pressure
Solutions:
- • Adjust sealing temperature and pressure
- • Use certified, high quality shrink film
Control Panel Not Responding
Possible Causes:
- • No power to panel
- • Software error or touchscreen failure
Solutions:
- • Check the power source to the control panel
- • Review PLC connections and software integrity
Preventive Maintenance Recommendations
- • Establish monthly cleaning and inspection routines
- • Inspect sensors, cables, connectors, and screws monthly
- • Schedule a full technical maintenance every 6 months
The VM Pack technical service team is always ready to assist with on-site interventions, spare part supply, and remote support when needed.
VM Pack Shrink Machine Service and Technical Support
Our experienced technical team ensures uninterrupted production by offering shrink machine maintenance, repair, and technical support. Our engineers are always at your service with on-site troubleshooting, remote diagnostics, and spare parts delivery.
VM Pack is also specialized in shrink machine installation, operator training, and periodic maintenance. For each project, we provide a customized technical specification document, technical drawing, shrink machine features, and user manual to support both pre- and post-installation stages.
For issues affecting your production line, such as shrink machine failures or adjustment needs, VM Pack’s technical team responds rapidly and efficiently.
VM Pack is your trusted partner for all shrink machine needs. Contact us directly for support.
